🌼 Packing time takes 3 to 7 days after payment is confirmed, but may be extended during events when the volume of orders is high, but we will still try to ship them on time or even earlier.

🌼 Items stated as pre-order may take up to 14 days or as mentioned in the product description.

🌼 Local orders are shipped via J&T Express with tracking numbers.

🌼 Shipping fee varies depending on your region. Please select the appropriate option so there won't be any setbacks or delay in your order.

🌼 Standard shipping schedule is every Monday, but may possibly ship earlier if there is available time.

🌼 Expected delivery time is 1-3 days

🌼 International orders are shipped via MyKartero with tracking numbers

🌼 Shipping fee is fixed for all orders outside the Philippines.

🌼 Fixed shipping schedule is every Monday only, but may possibly ship earlier if there is available time.

🌼 Expected delivery time is 14 to 30 days, but may take more depending on the country destination, weather, and other unexpected variables.

🌼 All orders will come with a trackable number. Please check status there first.

🌼 We will send orders exactly to the shipping address given so please check carefully before purchasing.

🌼 For International Orders, if your package has not arrived despite the status being stuck to "shipment out for delivery" for weeks already, please contact the nearest post area to your or USPS as they may have hold your package for unknown reason.

🌼 Refund may be offered provided that the items are proven to be damaged due to the artists' fault. Please make sure to provide a full unboxing video proof and clear photos of damaged items in order to process a refund. Refund may not be offered if unable to provide these evidences.

🌼 Damage made during the delivery process will not be refunded by us.

🌼 All Die-cut stickers/sticker flakes & Polco deco sticker sheets are waterproof, scratch-proof, and fade-proof.

🌼 All Sticker sheets (for journaling) are water-resistant and matte, unless stated otherwise.

🌼 All Washi tapes are water-resistant, but may affect adhesiveness.

🌼 Other important details are mentioned in each product description. Make sure to reach carefully before placing an order.

🌼 SALE announcements will be done via Instagram and Twitter/X.

🌼 Members of our Instagram broadcast channel: eadikit's Tea Party will always hear first about our promos and events, and will also get exclusive vouchers and other privileges.

🌼 Custom stickers and other products may be accepted. Send us a message at eadikit@gmail.com for a review of the request.

🌼 You may send us a direct message (DM) on Instagram or Twitter/X for a quick reply.

🌼 Formal communications shall be done via email: eadikit@gmail.com